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Tuition Policies
Tuition Fee Policies
Students are required to comply with the terms and conditions regarding tuition fees in effect at the time of their initial enrollment (which may be subject to annual increases).
General information
All programs advertised and registered through UKeU® will not result in the issuance of a qualification from UKeU®. Instead, students will undertake the original program and receive qualification(s) from our Partner Universities. All tuition fees shall be paid directly to UKeU®.
In cases where UKeU® has a local partner, students who encounter difficulties in making payments may contact the local partner for assistance. However, such assistance is limited to facilitating the payment process only and shall not be considered as revenue for the local partner.
Students are required to comply with the terms and conditions regarding tuition fees in effect at the time of their initial enrollment (which may be subject to annual increases). This agreement shall remain valid for the standard duration of the program plus an additional two years. After this period, if a student has not completed the program for any reason, including interruptions, they shall be subject to the updated tuition terms and conditions in effect at that time.
Ultimately, students are solely responsible for the payment of their tuition fees. UKeU® and the Partner Universities reserve the right to remove any student, whether newly enrolled or continuing, who fails to pay tuition and/or other applicable fees or fails to make acceptable payment arrangements within a defined period after the commencement of the program.
Furthermore, UKeU® and the Partner Universities reserve the right to prohibit any student from participating in the graduation ceremony or receiving any certificate of recognition if any tuition-related debts remain outstanding.
Application Fee & Refund Policy
Applicants are required to pay a non-refundable deposit for administrative purposes (also referred to as an Application Fee) in order to receive a Letter of Offer. This deposit is non-refundable under normal circumstances.
If an applicant chooses to defer their start date or reapply for a different program at UKeU®, we reserve the right to retain the full deposit. This provision applies only to the next available intake. In such cases, the applicant must submit formal documentation to support@ukeu.uk within ten (10) working days of receiving the email notification regarding the final registration deadline in order to request a deferral or reapplication.
Full Refund of Deposit
A full refund of the deposit will be issued to the original payee within fourteen (14) to thirty (30) working days, depending on the payment method used, only in the following exceptional circumstances:
- The university fails to issue a Letter of Offer after the deposit has been paid.
- The university withdraws the Letter of Offer for reasons not related to fraud, misrepresentation, or negligence on the part of the applicant or their representative.
- The applicant does not meet the academic conditions stated in a conditional Letter of Offer.
- The applicant’s visa application is refused, except where the refusal is due to fraud, misrepresentation, or negligence by the applicant or their representative.
- The applicant is unable to travel due to exceptional circumstances such as a pandemic (e.g., COVID-19).
Non-Refundable Circumstances
The deposit will not be refunded under any of the following conditions:
- The university withdraws the Letter of Offer due to fraudulent, dishonest, or negligent actions by the applicant or their representative during the application process.
- The applicant’s visa is denied due to fraudulent, dishonest, or negligent actions by the applicant or their representative.
- The applicant defers their start date and later decides to withdraw.
- The university determines that the application does not represent a genuine student.
If the university becomes aware of or suspects fraudulent payment activity, appropriate action will be taken in accordance with its Anti-Money Laundering Policy. In cases of fraudulent payments, whether intentional or accidental, the university reserves the right to reject the application, withdraw the Letter of Offer, or cancel the student’s enrolment without further liability. In such cases, the university will comply with all applicable legal regulations.
Payment Policy
Student Liability
- Payment of all tuition and associated fees is the personal responsibility of each student. If a third-party sponsor fails to remit payment, the student remains fully liable for any outstanding balance.
Installment Schedule
- Students must adhere to the approved installment timetable. Failure to meet the specified deadlines may result in penalties, administrative holds, or suspension of academic access.
Accepted Payment Methods
- Cash, credit card, or debit card (in person)
- Bank transfer to the designated account
Payments via Local Partner
- Where a local partner is authorised to collect fees on behalf of UKeU®, the student must make payments directly to that partner.
- Funds collected by the local partner constitute a pass-through remittance to UKeU® and do not represent income for the local partner.
Fee Disclosure
- All tuition and related fees are published and acknowledged by the student prior to the commencement of the programme.
Academic Delay vs Financial Obligation
- Postponing or interrupting studies does not defer, reduce, or eliminate the student’s financial obligations. All outstanding amounts remain payable according to the original schedule unless formally revised by UKeU®.
Students must be responsible for fulfilling their financial obligations to the institute and completing the application file for delaying and extending their study. The student must follow the policies on the time back to the institute after their delayed time. Without an explanation for delaying the financial obligation at least 02 weeks after the installment, the student will get a warning letter as a reminder of the financial obligation. Upon receiving the warning letter, the student's status in the program will be inactive until the completion of the financial obligation. Students will be forced to drop out of UKeU®'s programs for financial reasons if the student does not have any response to UKeU® within 02 weeks from the date of the warning letter. UKeU® will not refund and is not responsible for the academic side when these situations happen.
Program Withdrawal & Refund Policy
UKeU® acknowledges that there may be legitimate reasons why enrolled students are unable to complete their programs, even when such programs are beneficial to the students themselves. Accordingly, UKeU® has established a fair and equitable tuition adjustment and refund policy, aligned with the educational policy standards of the United Kingdom. All records related to tuition refunds and enrollment cancellations are securely maintained and may be used as references for institutional and administrative analysis.
This policy outlines the principles governing the resolution of student accounts in cases where justifiable reasons prevent an enrolled student from completing the program in a manner that supports their educational progression.
Program Withdrawal & Refund Policy
Tuition fees already paid may be refunded under the following conditions:
- 100% refund of tuition fees will be granted if the student has not commenced the program and submits an official withdrawal request approved by the Institute at least four (4) weeks prior to the program’s start date.
- 50% refund of tuition fees will be granted if the student has not commenced the program and submits an official withdrawal request approved by the Institute at least two (2) weeks prior to the program’s start date.
- No refund will be issued if the student withdraws or discontinues their studies after twelve (12) weeks from the program start date, or if the withdrawal request is not formally approved by the Institute.
Example of Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To:
UKeU®
3 Hornton Place, London, UK
W8 4LZ
I/We () hereby give notice that I/We () withdraw from my/our () contract of sale for the following service: ()
Ordered on: () and delivered on: ()
Name of the customer(s):
(__)
Address of the customer(s):
(__)
Signature of the customer(s): (only if this form is submitted on paper)
(__)
Date: (__)
You may also submit this withdrawal form or any other unequivocal declaration online at: https://ukeu.uk/get-in-touch/
Your right to withdraw will be considered exercised within the 14-day withdrawal period if your request is submitted before the deadline.
By exercising your right of withdrawal, both parties are released from their contractual duties. If you withdraw from the contract, any supplementary contracts will automatically be terminated.
Additional Fees for Postgraduate Research
Postgraduate research students may be required to pay additional fees for equipment rental and/or for extending their research duration. These anticipated charges will be itemized separately on the invoice, distinct from the standard tuition fees. Payment of these charges is subject to the terms and conditions specified on the invoice.
Retake
Students who enroll in repeated courses are required to pay tuition fees corresponding to the number of credit hours being retaken.
Students who delay repeated course enrollment or fail to attend repeated courses as scheduled will be subject to a new fee for re-enrollment.
Extension of Research Duration
Postgraduate research students entering the extension year have two fee options: an annual extension fee covering a full 12-month period or a half-year extension fee covering six months. If the student completes their research early within the six-month period, the tuition fee will not be reduced. However, if a student pays the full annual extension fee but completes the research within six months, their fee will be adjusted to the half-year rate.
Students who submit their thesis early during the standard enrolment period will not be eligible for any tuition fee reduction.
Defer and Program Transfer Policy
Students have the right to request a deferral of their studies, subject to approval by the Chancellor. Where a student changes their course within the same mode of study or defers their program, the Institute will adjust the tuition fees in accordance with applicable financial responsibilities and prorated annual charges. However, tuition fees will not be adjusted if a student temporarily withdraws from one or more modules only.
For postgraduate taught students transferring from full-time to part-time study, tuition fees will be recalculated on a pro-rata basis according to the revised fee schedule. The total cost of completing the course on a part-time basis shall not exceed the cost of the equivalent full-time program, provided the student completes the program without academic interruption or the need to retake credits.
For all other students, the Institute will determine the portion of tuition fees attributable to the student or their sponsor at the time of transfer or interruption, for refund purposes where applicable.
If a student interrupts their studies and has paid more than the recalculated fee (in full or in part), the excess amount will be carried forward and applied as a credit toward tuition fees for the next enrolment period. The student may request a refund of any such credit balance.
If the amount paid is less than the recalculated tuition fee at the point of interruption, the student or their sponsor must immediately settle the outstanding balance. Failure to do so may result in the student being barred from re-entry and continuation of their studies.
Upon resumption after an interruption, students are normally required to pay a prorated fee based on the remaining credits needed to complete that academic year. Students returning to Learning at Work courses will be charged a percentage-based fee, calculated using the fee structure from the year prior to their interruption.
For undergraduate and postgraduate taught students returning solely to complete a dissertation, the applicable fee will be adjusted in accordance with any inflationary increases for the academic year in which they return.
For postgraduate research students who have been on an interruption lasting 12 months or more, upon return, they will be charged the full tuition fee for the academic year in which they resume, minus any fees already paid for the period prior to interruption.
If the period of interruption is less than 12 months, the standard annual tuition fee may apply upon resumption. However, such students may be granted an equivalent tuition-free extension period at the end of their program, corresponding to the duration of the interruption.
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